"We began working with Phippin's Cabinetry in the Fall to renovate our kitchen. You never know what you’re really getting into with a contractor and their subs, but early on (before we committed) we had a good gut feeling this would at least not be a bad experience. As it turned out, it was a GREAT experience and here is why:
Boils down to a few things. 1) George and Kim were great at communicating when there were questions, issues, a few surprises; they had fantastic follow through as well; 2) Trust – within a short amount of time we trusted what they said to be true and 3) Quality – we had custom high end cabinets and George is a stickler for getting it 100% right – the first time; 4) Speed - the entire reno took 3+ weeks for everything. They needed to coordinate with the counter-top vendor and the flooring vendor to ensure a smooth delivery and it was just that. Early on they told us it would be done by Christmas and by Dec 24, it was fully completed. George even said that day to me “if something comes up, call me tomorrow (Christmas Day)!” And we entertained on Christmas Day and the day after; we were thrilled with the result, the look, the functionality and it feels like this is our forever kitchen. For this, we have Kim and George to thank! "
- Doug Hilton & Carlin McLaughlin
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